Note
Before you install the software, please check the connection of SP-3000 terminal
Refer to the following steps.
1.1 Installing 2008(PC share )
1. Turn on the Host PC and insert the Software Installation CD into the CD drive after after your computer boots up.
2. The installation program will start automatically. If not, browse the CD,double click “install.exe”.
3. Please make sure to DISABLE or UNINSTALL any Anti-Virus or Firewall software that may be running in the background. Security software or this type has been tested and known to interfere with the installation and operation of our product. Click “Next”.
4. Once the license agreement window appears, check “I agree” and click “Next”. If you do not agree with the license agreement, click “Cancel” to finish the process. If you want to print in out, please click the “Print”.
5. When SP-3000
6. Read the contents of the readme file and click “Next”. If you want to print in out, please click the “print”.
7. Select the installation default folder and click “Next”. The “program Files” is the default installation folder.
8. If the screen same as the one shown on the right appears, select the item that you want to install after confirming the following reference and click the “Next”.
Note
Administrator Password: If you logon by using this password, you can control the Network Administrator Console.
You should remember the “Administrator Password”. If not, you can’t execute the program add/delete and management setting.
9. Click “Next”.
10. After collecting of Help Information, program files will be copied to the hard disk drive.
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11. When the program installation is completed, the message screen for user adding will be appeared. (Refer to the screen) For more details, please refer to “Create a new account” of operating system. When the user adding is completed you will be asked to restart the system (Refer to the below screen). After checking “Yes, I want to restart my computer now” and click “Restart” to reboot your computer.
1.2 Uninstall Software
To uninstall the software, follow these steps:
1. Click “Start”, click “All Programs”, click “
2. When SP-3000
3. Click “Next”.
4.SP-3000
5. After the programs have been removed from your computer, check “Yes, I want to restart my computer now” and click “Restart” to reboot your computer.
1.3 Setting up Network Configurations
If your computer is using Windows® 2000 or XP or 2000 server or server 2003 and has a network adapter, you have to configure the network to connect with any SP-3000 terminal(s). To configure your computer’s network configurations, please refer to the following:
Connecting to the Network by Using a Cable/DSL Router (Support 100 Mbit Switching and DHCP Function)
If you use a Cable/DSL router, you can use dynamic IP addresses. (To use dynamic IP addresses, the router must support DHCP or a dynamic IP address allocation function) If you want to use static IP addresses when using a Cable/DSL router, refer to “Connecting by Using a switch”.
1. Click “Start” and click “Control Panel”. (In Windows® 2000, click “Start”, click “Settings”, and then click “Control Panel”)
2. Click “Network and Internet Connections”, and then click “Network Connections”. (In Windows® 2000, double click “Network and Dial-up Connections”)
3. Right click on the LAN adapter icon and select “properties”. (In Windows® 2000, right click on the LAN adapter icon and select “properties”)
4. Click “Internet Protocol (TCP/IP)” and click the “properties”. (In Windows® 2000, click “Internet Protocol (TCP/IP)”and click the “Properties”)
5. Check “Obtain an IP address automatically” and “Obtain DNS server address automatically,” and then click “OK”.
6 . Turn on the SP-3000 terminal
7. Viewing the monitor connected to the SP-3000 terminal, the Setup window will appear. In the “Network” tab, check “Get Dynamic IP address”.
8. In the “TS Options” tab, “Autodetect” would be activated as the default setting for automatic connection to the Host PC. If it is not connected properly, or if you want to run the “Fail-over” function, click the “Enable/Disable” after selecting. TS2 (or TS 3) and inputting the IP address.
Note
You have to know the allocated IP address that the Host PC received automatically. You can see the IP address of the Host PC as follows:
1 Click “start” on the Host PC. Click “Run”.
2 Type “cmd” in the input box. The DOS prompt window will appear.
3 Type “ipconfig” in the DOS command line and press Enter. IP address, subnet mask, and Gateway that was allocated to the Host PC will be displayed on the screen.
4 Input the displayed IP address into Terminal server network address.
9. If you finished the setting, click “Save”, Click “Connect”. (or Try Again)
10. YourSP-3000 terminal should be connected to the Host PC. You are now ready to use your 2008 terminal.
Connecting by Using a Switch (Supports 100 Mbit/sec Switching)
To connect by using a switch, you have to set a static IP address on both the OfficeStion terminal and the Host PC. To configure an IP address as static, follow these steps:
1. Click “Start” and click “Control Panel”. (In Windows® 2000, Click “Start”, click “Settings”, and then click “Control Panel”)
2. Click “Network and Internet Connections”, and then click “Network Connections”. (In Windows® 2000, double click “Network and Dial-up connections”)
3. Right click on the LAN adapter icon and select “Properties”. (In Windows® 2000, right click on the LAN adapter icon and select “Properties”)
4. Click “Internet Protocol (TCT/IP)”and click the “Properties”. (In Windows® 2000, click “Internet Protocol (TCT/IP)”and click the “Properties”)
5. Check “Use the following IP address” and input the address of the IP address, subnet mask, and Default Gateway, and then click “OK”.
6. Turn on theSP-3000 terminal for configuration. Click the “Setup”.
7. In the “Network” tab, check “Use Static IP address” and input the IP and Gateway address you want to use.
8. In the “TS Options” tab, select “TS
9. If you are finished with the settings, click “Save”. Click “Connect”. (or Try Again)
10. YourSP-3000 terminal should be connected to the Host PC. You are now ready to use your 2008 terminal.
Directly Connecting the SP-3000 terminal(PC share ) to a Host PC
l Host PC has one LAN adapter and no connection to the Internet
1. Click “Start” and click “Control Panel”. (In Windows® 2000, click “start”, click “settings”, and then click “Control Panel”)
2. Click “Network and Internet Connections”, and then click “Network Connections”. (In Windows® 2000, double click “Network and Dial-up connections”)
3. Right click on the LAN adapter icon and select “Properties”. (In Windows® 2000,right click on the LAN adapter icon and select “Properties”)
Note
To connect several SP-3000
4. Click “Internet Protocol (TCP/IP)” and click the “Properties”.
5. Check “Use the following IP address” and input as below and click “OK”. (For example, IP Address is 192.168.0.1 and Subnet mask is 255.255.255.0. According to the Host PC’s configuration, the IP address should be different)
6. Turn on the SP-3000 terminal for configuration settings. Click the “Setup”.
7. In the “Network” tab, check “Use Static IP address” and input IP and Gateway address as below. (For example, IP address is 192.168.0.1 and Subnet mask is 255.255.255.0. According to Host PC’s configuration, the IP address should be different)
8. In the “TS Options” tab, input the Terminal server Network address as below. (Terminal server Network address:192.168.000.001)
*Only use this address if it follows your IP addressing scheme.
9. If you have finished the settings, click “Save” hen click “Connect”.
10. Your 2008 terminal
l Host PC has two LAN adapters and of the LAN adapter connected to the Internet
If your Host PC has only one LAN adapter connected to the Internet, you have to install the LAN adapter to connect the SP-3000 terminal
The setting of the Internet, contact your ISP. (Internet Service Provider)
1. Click “Start” and click “Control Panel”. (In Windows® 2000, click “Start”, click “Settings” and then click “Control Panel”) Click “Network and Internet Connections”, and then click “Network Connections”. (In Windows® 2000, double click “Network and Dial-up Connections”)
2. Right click on the LAN adapter icon and select “Properties”. (In Windows® 2000, right click on the LAN adapter icon and select “Properties” In the “Advanced” tab, check “Allow other network users to connect through this computer’s Internet connection” in Internet Connection Sharing and click “OK”. (In Windows® 2000,in the “Sharing”tab, check “Enable Internet Connection Sharing for this connection” and click “OK”)
3. Click “ Yes” to restart your computer.
4. For the next settings, refer to “Host PC has one LAN adapter and no connection to the Internet”.
2. Using the Software
If you install the software, you can see the group and its program lists. To see the software group and lists, click “Start”, click “All Programs”, click “
2.1 Running 2008 (PC share ) Console
Using SP-3000
To run SP-3000
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2.2 Explaining Software Settings (local) Function
You can refer to the options and function of each option. If you select the “Software Settings (local)” window, you will be able to see the “SP-3000 Management Console” window. Type the password and click “OK”. (If you select the “Disable password protection” option, during software installation, the “SP-3000 Management Console” window will not appear)
Please store the administrator password for safe keeping. We are not responsible for misplaced passwords.
l Station
You can see the status of the SP-3000 terminal
l Station #01
If you select this item, you can see the lists of the operating programs and information for each connected SP-3000 terminal.
l Stop Station
This is a shortcut icon to logoff of the connectedSP-3000 terminal.
l Send Message
This is an icon to send message from Host PC toSP-3000 terminal
2.3 Viewing the Information of Each Station
l Application loaded
This shows the running process lists of the connected OFfficeStation terminal(s).
l Information
Shows the information of the connectedSP-3000 terminal(s).
Explanation of Information Items
*Station Name: Number of station selected. Number is assigned as it is connected to the Host PC.
*Logon user: Shows name of the user logged on to SP-3000 .
*Current user : Shows name of the user who logged on the latest.
*Status: Shows connection status.
*Teminal connection: Shows IP of the SP-3000
*Display ID: Shows display device of the SP-3000
*Hardware ID: Shows virtual hardware of the SP-3000
*Key Board ID: Shows keyboard information of the SP-3000
*Pointer ID: Shows mouse information of the SP-3000
2.4 Information & Settings
l Product Information
Shows the product information, manufactured date, manufactured, copyright, and web site for technical support.
l User License Information
Shows the user information
l System Settings
Shows the general system information.
1. Maximum number of stations: Shows the maximum number of stations that can be connected to a Host PC.
2. Current number of stations: The number of stations which are currently logged on to the Host PC.
3. This machine: Name of the Host PC.
4. This user: Name of the user.
5. System uptime: Runtime of the SP-3000 terminal
6. Main station Auto Logon: You can switch on or off the auto logon when the main station has no password.
7. Delay until shutdown (seconds).
8. Disable Send Broadcast Message: Yes/No.
9. Support WTSAPI32 Interface: Select setting status “Yes” to execute program using Windows RDP function.
10. Disable background-bitmaps generally under Windows XP: Yes/No
11. Administrator password: Can change password for SP-3000
12. Server password: Can set server password.
13. Auto Logon on the Host Station: Automatic logon can be set so that user does not have to input account and password every time system is booted. Account and password are input when setting Auto Logon and Logon Screen will not appear when system is booted after Auto logon is set.
3. 2008(PC share ) Console Management
Thank you for buying the OfficeStar SP-3000 terminal(s)
Note
This user’s guide provides instructions of SP-3000
3.1 Hardware setting(LAN/Local) start menu
Settings for SP-3000 connected to the network can be changed from the administration console. (“UTMA/UTSA Device” shows information of the SP-3000
1. Click “Hardware settings (LAN/Local)” in the SP-3000 Console menu.
Green Color Icon: Connected with Host PC Local Network..
Blue Color Icon: Disconnected with Host PC in Local Network..
Red Color Icon: Turn Off sate but as of old connected with Host PC more than one times.
2. Choose the one “UTMA/UTSA Devices”, and double click SP-3000
3. “UTMA/UTSA Device Overview” for remote SP-3000
4 Member of Groups: Shows groups currently set up. Groups to which SP-3000
5 Print: Can print the content of setup window shown on the screen.
Note
SP-3000 information ( Connections Settings, Setup Password and Language) changed in the “UTMA/UTSA Device Setup” menu will be opplicable SP-3000
3.2 Auto Connection Function
With the “Auto Connection” function, you can easily connect to a Host PC whithout using the SP-3000
1. Turn on your SP-3000
2. Next, you will automatically go into the Windows Logon dialog box screen without having to press the “connect”.
3. Fill in the “User name” and “Password”.
l Introducing the Auto connection setup
Setting up your Auto Connection menu from OfficeSation main setup
1. Click “setup” to setup your connection menu.
2. Click “TS Options”.
3. Select “TS
4. Click “Edit” to select the option menu.
5. Click “Autoconnect Enabled”.
6. Click “OK” to save all settings.
Setting up your Auto Connection menu from SP-3000 (PC share ) console
1. Click “Hardware Settings (LAN/Local)” menu from SP-3000
2. Click “UTMA/UTSA Devices” step menu.
3. Select the target SP-3000
4. Click “Connection Settings” to connection settings.
5. Click “TS
6. Click “OK” to save all settings.
3.3 Auto Logon Function
With the “Auto Logon” function, you can easily connect to a Host PC(s) without fill in the Windows Logon dialog box.
1. Turn on your SP-3000
2. Click “Connect” of main setup screen.
3. Automatically go in to the Windows main screen due to setting the “User Name” and “Password” already.
l Introducing the Auto Logon setup
Setting up your Auto Logon menu from SP-3000
1. Click “Hardware Settings (LAN/Local)” menu from SP-3000
2. Click “UTMA/UTSA Devices” setup menu.
3. Select target SP-3000 devices then double click.
4. Click “Connection Settings” to connection settings.
5. Select connection profile (Autodetection, TS2, TS 3 ).
6. Click “Edit” from connection profile.
7. Click “Enable Autologon Mode”.
8. Fill in the “User Name” and “Password”.
9. Click “OK” to save all settings.
10. Click “OK” from “Connection Settings”.
Note
If you use “Auto Logon” and “Auto Connection” function together, you can connect the Host PC easily.
3.4 USB Device Assignment(s)
The USB port in the Host PC can be set to use USB storage devices connected to the Host PC in each 2008
The setting window appears when the applicable port is clicked as shown in the figure to the right.
The default setting is “Use the default prevention setting from the system settings” This setting is allowed to be used for the Host PC and SP-3000
Note
USB-Device Assignments only supports USB type storage device. It does not support USB keyboard or other devices.
l Introducing the USB Port Assignment(s) setup
Setting the USB port Assignment(s) setup
Setting up the USB port Assignment(s) from the SP-3000
1. Click “Software Settings (local)” menu from the SP-3000
2. Click “USB device Assignment(s)” setup menu.
3. Click “ROOT hub” then select the appropriate port.
4. Click “Use default prevent setting from system settings” then select “UTMA MAC Address” to share the USB Port Assignment(s).
5. Click “Apply”.
3.5 View Screen and Management Function
Through the console you can view the screen of the SP-3000
l Introducing the View Screen setup
Setting up you View Screen menu from the SP-3000
1. Click “Software Settings (local)” menu from SP-3000
2. Click “Stations” then select the target station
3. Click “View Screen” for monitoring SP-3000
3.6 2008(PC share ) Management
Introducing Management setup
1. Click the right mouse button on the menu bar or selected user form view screen.
2. Click “Controlled By TS Admin” to control SP-3000
Note
Depending on the model, your SP-3000 's
4. FAQ
Q How do I connect the SP-3000
A Use a crossover adapter to connect the SP-3000
Q How do I use a dynamic IP address when the Host PC is connected to a router?
A A router allocates the IP address dynamically to the Host PCs and SP-3000 terminal(s). Users do not need to set the IP address. Set the network configuration to dynamic IP address in the set up window.
Q If a router/hub is connected to the Host PC, how do I connect an SP-3000
A You have to allocate the static IP address of the Host PC and the SP-3000 to SP-3000 terminal(s) through a router/hub. (Contact your network manager to get the static IP address of the Host PC)
Q I am not connected and a screen displays the “DHCP server was not found” message.
A SP-3000
Turn off the SP-3000 terminal
If you use a firewall program and certain outer protocols are blocked, you mighe not be able to connect to the SP-3000 terminal.
Q When I am connected to the Host PC by pressing the Connect button, the “Host unreachable…” message appears and I can’t connect.
A If there are no PCs on a network, this message appears. Check whether the Host PC is turned on. If it is turned on, check whether the IP address of Host PC and the Terminal sever IP address of SP-3000
1. Click “Start” and click “Control Panel”.
2. Double click the “Network Connections” icon.
3. Right click the “Local Area Connection” icon and click “ Properties”.
4. Select the “Advanced” tab.
5. If the “Internet Connection Firewall” option is checked, click the “Settings”.
6. Remove the check for the “Remote Desktop” option in the “Advanced” tab of the “Advanced Settings” window.
l If you use a certain firewall program that blocks the outer connection, you can’t use your SP-3000 terminal.
l Turn off the SP-3000 terminal
l Check to make sure that any third party Antivirus, Firewall, or security related programs do not interfere with our software. Please disable these programs before the initial setup.
Q My mouse works but all of the other devices do not function properly. The SP-3000
A This phenomenon occurs when the LAN cable is unplugged by accident or the router or switch is shut down. In this status, the controller of SP-3000
Please check:
l Connection of the LAN cable.
l Operating status of the network device such as a router or switch.
l Stability of the power. (You can prevent by using UPS)
Q Can I use SP-3000
A Our product is designed for 100 Mbps switches or routers. It does not support 10Mbps network devices.
This product is strongly recommended for 100 Base-TX fast Ethernet network devices only.
Q What games can I play?
A You can run only 2D games and Internet casual games such as a java and flash type.
Refer to the list below for what is not supported through SP-3000
l 3D games that require GPU or hardware accelerator.
l Single user game that requires the program CD.
l Runs at only one registered PC and checks the IP address of the system.
Q I can’t play the video in full screen mode with the SP-3000
A Our product shares the resources of the Host PC, so the memory and Host PC resources is limited and the performance speed is dependant on the Host PC’s specification. Playing the video in full screen mode takes a lot of system resources. We recommend playing the video in an appropriate screen size that does not reduce the system speed.
SP-3000 is designed to run applications at the office such as a surfing the Internet, word processing, or working with spreadsheets.
Q Will this work in Windows®98?
A SP-3000 supports Windows®2000 Professional, Windows® XP Home Edition, Windows® XP Professional, Windows®2000 Server and Windows® Server 2003 (Standard Edition/Enterprise Edition). For supporting other OS, needs special technical support and cost.
Q I can’t connect the SP-3000
A After you install patch files from Windows update, this can occur. Please uninstall the patch files or download and install the updated SP-3000
Q I want to upgrade the speed of the SP-3000
A Refer to the below items for an increase in the speed:
l Use a CPU which utilizes Hyper-Threading technologies and large L2 Cache memory size.
l Install more RAM.
l Purchase a new hard disk drive with faster access speeds. (fast rpm)
l Add more LAN adapters when multiple SP-3000
l Reduce the number of SP-3000
Q In SP-3000
A This message appears when there exists no Host PC with NCE-2000-XP installed in the network currently connected. Check if SP-3000
Q When “Connect” is clicked in SP-3000
A This message appears when there is no serial number in the Host PC that 2008
Q Connection stops while using SP-3000
A This message appears when connection stops due to problems or abnormality occurred in Host PC or network equipment. Check Host PC or network equipment when this message appears and rdstart after turning off the power of Host SP-3000
Q SP-3000 can not be connected even after program installation.
A This can happen in one of the following cases.
l
l
l
Q Connection stops after the message shown in the following figure appears.
A MS Windows regularly checks for important updates and install them for you. If automatic update in the “
Q Status of serial number appears as “Expired” and SP-3000
A This happens when user changed Host PC’s system date to the date earlier than the date SP-3000
Q I have changed screen resolution setting in Windows, however, resolution changes after log off and on again.
Q Desktop background selected in Windows disappears whenever SP-3000
Q USB storage device connected to Host PC can not be used in SP-3000
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